CONVERSATION OUTCOMES

See what guests
are telling you.

Every waiter interaction, connected to the order it influenced. Start with the lost sales, then open the conversation behind them.

Period

SHOWING

THE JOURNEY

From question to kitchen

This period

WHERE SALES LEAK

GUEST SIGNAL

SERVICE STANDARD

TEAM VIEW

CONVERSATION REVIEW

Review the exact exchange before deciding what to change in training, menu information, or service.

When	Table / guest	Asked for	Outcome	Signal